Bug
Fixed bug related to articles in the admin area.
Bug
Fixed bug related to email notifications.
Bug
Fixed bug related to Push notifications.
Bug
Fixed a few design bugs.
New feature
Option to enable email piping for all emails.
New feature
Reports for direct messages.
New feature
Performance optimization options in Settings > Miscellaneous.
New feature
Option to download the conversation transcript as .txt file.
New feature
Option to make the registration phone field mandatory.
Optimization
Admin users table is now fully updated in real-time when Pusher is active.
Optimization
Left arrow animation.
Optimization
Improved email validation.
Optimization
New messages sent from the server are now recognized as new messages.
Optimization
Cron job for email piping is now executed every minute.
Optimization
Text message notifications for email piping.
Api
New PHP API function 'sb_transcript()'.
Api
New JS AJAX and WEB API function 'transcript'.
Api
Depreacted PHP API function 'sb_csv_conversations()'. Now replaced by 'sb_transcript()'.
Api
Depreacted JS AJAX and WEB API function 'csv-conversations'. Now replaced by 'transcript'.
Info
Updated translations.
Support Board is a WordPress plugin that helps you automate your customers’ communication with artificial intelligence-driven bots and a chat system integrated with the most-used platforms.
Save time and use the software you already know and love. Communicate with your customers directly in Slack. Connect Dialogflow and use rich messages on the fly.
Sales Page
