WSC, the original WHMCS support module provides your support team with a secure way to collect important and often highly-sensitive information from your customers. Create a secure area for your customers to attach information to WHMCS support tickets by configuring a credential's form in the WSC Pro settings area. You can collect any type of information with support for form fields, text areas and password fields. Any information your customers choose to share with your support team is encrypted using a unique key which is chosen by you during setup. By using the unique "credential's " tab, your support team have quick and easy access to customer information directly on the WHMCS ticket. Once your support team have resolved the customers support ticket, WSC will delete any information left.
WSC is provided in two versions. WSC Free and WSC Pro. WSC Free is designed as a demo of our software but it's perfect for Web Host's or other internet service providers that need to collect information from customers in a secure way. WSC Free has fixed-form fields asking for SSH, Control Panel, WHMCS & .htaccess information. You can choose to send users directly to the credential's form but all other features are disabled. WSC will work with any custom theme and for most themes, WSC is able to make all the required template changes on the fly as the page is rendering in your customer's browser. Should any manual edits needed we provide guides on how to add specific codes to templates.
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