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  • Download Professional Support Solution

    Download Professional Support Solution
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    WASP

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    May 11, 2021
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    Beautiful Design

    We know how support should work. Creating support software for the past 11 Years and provide professional support with it we know exactly how a support platform should be. Our Live Chat 3 has also completely build into HelpDesk 3 so you will not just have a professional support solution you also have one of the best self hosted Live Chat solutions on the market. Thanks to more than 3000 customers using our previous versions we have now created a support platform masterpiece. Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom fields, custom ticket status, custom priorities, a client management and billing system with credit card, 2Checkout and paypal checkout are just a few features of HelpDesk 3.

    HelpDesk 3 FAQ

    Complete your support website with the included FAQ Database build into HelpDesk 3. Completely integrated in any way including: search, similar articles, suggested articles and fully search engine optimised

    HelpDesk 3 Live Support

    But we did not stop there, our Live Chat 3 has been completely build into HelpDesk 3 including some special features like: creating a support ticket from a live chat conversation, create a client from the live chat conversation or simply charge for the service for existing clients.

    HelpDesk 3 Dashboard

    Your Operators will love the back end of HelpDesk 3, easy to use with tons of features. We have also included a complete user manual in the download package

    BROWSER OR DESKTOP?​

    HelpDesk 3 will perfectly run in all modern browsers, we recommend to run it in an individual browser window. We also offer for a small fee a custom made desktop app for your installation.

     

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